Skip to content
BookLingual - Give your child the bilingual edge
  • Home
  • Blog
  • Demo
  • Books
  • Dashboard
  • Login
Enroll Now
BookLingual - Give your child the bilingual edge

Customer Support – We’re Here for You

After purchasing a BookLingual program, you are part of the family. We are here for you all the way. Contact us directly or read our FAQ. Want to ask us a question – Contact Us. Below we have answers to common product support questions. If you have not purchased BookLingual yet, and you want some questions answered, please do not hesitate to contact us.

Email Us Directly

We take customer support very seriously. You can expect a response time of between 30 minutes to two hours Monday through Friday (9 am-5pm central). On the weekends, you will get a response within twenty-four hours. Email us at:  [email protected]

Support FAQ

How Do I access my eBooks?

BookLingual eBooks can be accessed from any device by accessing your account from booklingual.com by clicking the ACCOUNT tab. All books utilize HTML5 which will allow customers to access them from a desktop, laptop, tablet, or mobile device. In the student portal, each book includes read-aloud audio to give our students an incredible learning experience.

First, please review the “Parent’s Guide” included in your package, as it has a section outlining this process. Our instant downloadable books are in a .pdf format, which generally makes them easy to open on any device.

I cannot hear my read-aloud audio?

Some devices will require you to tap each page to hear the read-aloud audio. If on a tablet or smartphone, tap the screen after flipping each screen. If on a computer, left-click on the page with your mouse and you should immediately hear the real-aloud audio.

How do I get a refund?

Please simply Contact Us and we will help you in any way.

  • Dual-Language Characters
  • About Us
  • Privacy Policy
  • Support
  • Frequently Asked Questions (FAQ)
  • Success Stories
  • Contact Us
  • Opt-out preferences

© 2025 BookLingual - WordPress Theme by Kadence WP

Facebook Instagram
Manage Cookie Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}
  • Home
  • Blog
  • Demo
  • Books
  • Dashboard
  • Login